Terms and Conditions

You may need your own KaKa Green account to use certain services, and you may be required to log in to the account and have a valid payment method associated with it. By giving consent to create a personal account or make a purchase, you imply that you understand the possible risks associated with information and monetary exchanges via the Internet and mobile applications.

If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. You are responsible for maintaining the confidentiality of your accounts and passwords and for restricting access to your account, and we shall not be responsible for any loss or damages arising from usage of your account or password.

Products for children are sold through adults only, who can purchase with a credit card or other permitted payment methods. Persons under 18 may use our services only with the supervision of a parent or adult guardian. KaKa Green and its associates reserve the right to refuse service, terminate accounts, terminate any person’s rights to use any of our services, remove or edit contents, or cancel orders at its sole discretion with or without prior notice.

Unless explicitly stated otherwise, all products and activities are NOT medicine or medical treatment, we recommend consultation with your medical professionals before applications.  Please stop using the products or participating in activities immediately should you feel unwell and seek professional medical help. We shall not be responsible for any loss or damage arsing from the use of any products or participating in any activities.

While we have exercised due care in editing the information, we do not guarantee the correctness or accuracy of such information, and we recommend consultation with your medical professionals before applications.  We shall not be responsible for any loss or damage arising from the use of the information.

Member discounts are valid on specific products only. The discount rate, validity and availability are subject to changes without prior notice. Applicable items will automatically show special prices after eligible Members are logged in via the website, and the net prices are calculated accordingly and displayed after added to the shopping cart.

Since activities and classes are subject to strict limitations including time, venue, and class size, all tickets and bookings are non-refundable after confirmation. Please ensure clear understanding of all relevant information such as contents, time, and additional terms and conditions (if any) of specific activities before payment. If activities and classes are cancelled due to weather or other unforeseeable reasons, we shall make reasonable arrangements on case-by-case basis and inform all participants accordingly.

Due to hygienic considerations, return or refund of personal care products are not accepted. Please ensure clear understanding of all relevant information about the products before payment.

Please direct enquiries to: [email protected]

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